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]]>For AI to truly empower patients in finding the care they need, it must rely on clinical information that’s accurate and easy to understand. Comprehensive, clinically specific data forms a foundation that allows AI to bridge the gap between complex medical language and accessible, patient-friendly guidance.
Here’s how leveraging clinically standardized taxonomy strengthens AI’s ability to guide people to the right care, with greater ease and precision:
Using a clinical library with terms for conditions, treatments, specialties, and provider types means AI can deliver more accurate and relevant results. Clear, patient-friendly language helps remove ambiguity and ensures users find what they need without getting lost in medical jargon.
With an organized library of terms, AI can quickly process search queries, leading to faster, more efficient results. This means less time spent searching and more time spent accessing the right information.
A standardized taxonomy promotes consistency across searches, which builds user trust in the results. People know they’re receiving reliable information each time they search, regardless of how they phrase their query.
Clinically specific and standardized taxonomy lets AI interpret queries with greater precision. This helps patients and members make well-informed choices about providers, services, and care locations based on accurate, relevant insights.
Healthcare is always evolving, and so is Kyruus Health’s Clinical Library. By continually updating to match healthcare advancements, we ensure AI solutions stay current. Standardized terms also improve interoperability across platforms, supporting a coordinated approach to patient care.
With a robust clinical taxonomy guiding AI, healthcare organizations can deliver a more intuitive, helpful experience for patients, members, and providers alike. Kyruus Health’s Clinical Library is built with over 35,000 terms for symptoms, conditions, and treatments—covering both clinical and lay language. Curated and updated by our Clinical Team, this resource ensures AI-driven tools meet the growing needs of care access with accuracy, empathy, and efficiency.
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]]>The post The Valuable Impact of a Patient and Family Advisory Council appeared first on Kyruus Health.
]]>Commonly, healthcare software companies use focus groups to evaluate new products, test user experiences, and evaluate workflows. These focus groups are typically sourced for that one time experience to give the developers, project managers and engineers feedback. These types of user groups continue to serve an important role in software testing and development; a totally different role than that of our PFAC members. Our PFAC at HealthSparq is much more than a focus group and the first of its kind to be embedded into a healthcare software company.
Serving as trusted advisors is the main role of our PFAC. This group of eight professional patients and/or family members were recruited in 2021 and have been meeting quarterly with executives and leaders from across the organization. They are a very diverse group of individuals with a wide variety of healthcare experiences from across the United States. Their approach to feedback is different because early on they are exposed to all of our products, our strategies, and in-depth knowledge of the problems we are trying to solve for members, providers, and health plans. They come to the table with this knowledge and that is overlaid with their real life experiences as patients and family members.
In this first full year of our work with the PFAC their feedback has significantly impacted the development of many HealthSparq features and products. Some examples include:
Our PFAC has been an amazing addition to our company, product development, and strategic planning. Their insights will, without a doubt, ultimately benefit all of you, your plans, and the members that you serve. You can learn more about the individuals serving on our PFAC here.
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